Leal Communications & Informatics Ltd (LCI)

 

LCI is the Provider that both local & regional companies will rely on to deliver the 'best tailor-made' IT solutions. LCI firmly believes in the quality of its services and engages in an on-going program of training that ensures its staffs have all the competencies and skills to fully support the products it markets. It is adequately equipped to provide a rapid, efficient and high standard customer service as LCI considers the clients at the heart of all its activities.

LCI is the first and leading HP Partner to have implemented HP Server Blades Solution having supplied at least 100 server blades since the availability of this technology. Customers include prestigious companies operating the banking and tourism sectors as well as in the private and public/governmental sectors.   LCI has also deployed HP Unix Itanium Cluster solutions for a Ministry for its Contributions System. Besides the corporate, LCI also assists numerous SMEs & individual customers in their IT and networking requirements. 

LCI Services Portfolio

LCI offers a wide range of services to help customers transform their business.

• Systems Integration
• Infrastructure & Systems Management
• Storage Solutions
• Networking, Wired and Wireless Solutions
• Technical Training
• Maintenance Services
• Strategic Outsourcing

Systems Integration

In today's business environment, relentless competition requires increasingly complex solutions, often spanning organizational and geographic borders. Businesses must exploit emerging business opportunities by rapidly adopting new technology.

Our systems integration services offer consulting and delivery expertise in end-to-end systems integration. Our services are designed to drive innovation and expansion into new marketplaces while reducing overall costs. We assist clients with the design, build and management aspects of their transformation to on demand businesses. This includes multi-delivery options, integration of new and emerging technologies. Our primary goal is to help position our clients for long-term success. The areas wherein we provide a highly professional level of integration are:

  Servers : Intel and Integrity platforms

  Storage : DAS, SAN, NAS

  Operating System Implementation: Windows, Linux and HP-UX platforms

  Cluster Implementations: Windows and HP-UX

  Virtualisation solution: VMware and Hyper-V

  Messaging Solutions: Exchange Server

  Backup solutions from both HP and Symantec

  Security solutions: antivirus, antispam, VPNs, firewalls and proxies.

  End to End Network Integration including LAN Switching, WAN Integration, Wireless Networking, Wireless Bridging Solution

  Structured data cabling

 

 

Infrastructure & Systems Management

The need for a reliable, scalable, available and security-rich IT infrastructure has never been more critical to the success of an organisation. LCI's comprehensive set of services can help organisations optimise their IT investments, improve performance, achieve availability objectives and avoid costly problems.

Infrastructure and Systems Management is an enterprise wide, consultative approach to help organizations manage host-centric, distributed, desktop and network environments. The services encompass the entire lifecycle, from assessment, strategy and design, to implementation and operational services.

We have the expertise, proven methodologies and tools to help you manage your IT investments, improve operations and performance, and deliver business results. The areas where we provide infrastructure management are:

Installation and configuration of Servers.

Installation and Configuration of HP Blade Systems

Installation and Configuration of NAS, SAN and External SCSI Disk Array

Troubleshooting Servers

Deployment Pack installation and Configuration

Installation and Configuration of Switches

Terminal Server Configuration

Configuration of Terminal Farm on Blade Servers

Remote Manageability

Storage Solutions

After understanding the key need of customers / application, we enable decision making for choice of storage solutions.

Understanding the application needs

Performance

Growth trends

Backup approach

Understanding the IT team concerns

Storage management

Abrupt need for storage on servers

Heterogeneous environment

Backup Window being very high

Understand the overall needs & architect the appropriate technology for storage

SAN [Storage Area Network]

NAS [Network Attached Storage]

iSCSI

SAN + NAS Integration

Understand the Backup needs & architect the Backup/ Recovery infrastructure & strategy

Tape Drive Selection

o Standalone

o Autoloader

o Tape Library

o SCSI

o FC based

Automated Backup

o Solution recommendation

o Implementation

o Documentation for Recovery procedures/ offsite backup

Backup Network Architecting

o LAN based

o FC based

o Host Free (using SAN infrastructure)

o Disk based solutions

Networking

As the world's marketplace continues to expand and increasingly rely on internet technology wired and wireless, the network infrastructure has become a mission-critical component of global business demand. Today's business and technological advances require a responsive network infrastructure that is designed to control your costs and reduce risks to your business while enabling you to seize new business opportunities. We can help you plan, deploy, optimize, manage and run your network infrastructure - virtually regardless of its complexity and of your organisation's size.

Wireless

LCI can provide strategy, design and implementation services to help you conduct business virtually anytime, anywhere. We'll help you select the right products, services and support, choose vendors and suppliers, integrate new elements, and manage the network.

Our services also include site surveys to identify the optimal wireless equipment location for optimal connectivity.

Technical Training

LCI offers a comprehensive portfolio of technical training designed for companies and public organisations to acquire, maintain, and optimise their IT skills.

Maintenance Services

Hardware and application maintenance is critical to keep your systems running at peak performance. Unplanned interruptions shouldn't impact your business. LCI provide services designed to protect you during in-warranty and post-warranty periods.

Our maintenance Services are designed to fit your business needs. Options include service upgrades for in-warranty machines, extended maintenance for post-warranty, experienced technicians and extensive parts distribution. You may also use LCI services to help address your maintenance and support costs through design/build of a stable application environment and implementation of processes with defined service levels.

Strategic Outsourcing

LCI Strategic Outsourcing Services is the management of a company applications and information technology (IT) systems. Customers strategically partner with LCI to manage and operate their applications and IT systems, generally under a mutually beneficial agreement. The outsourcing agreement may include the transfer of IT employees and IT assets to LCI. LCI provides service level assurances to ensure quality of service is attained and measured.

LCI Outsourcing Services provides a managed and integrated solution for businesses that do not want to own or run their IT or network resources. With a fully-managed IT setup, companies can use skilled IT professionals, leverage emerging network technologies and transfer their technology risk, while focusing on their core business. Reducing costs, improving operational efficiencies and improving the stability and effectiveness of IT are just some of the ways your company can benefit from IT outsourcing.

Value to customers

-World class, ISO-9001-2000 certified, company providing a range of products and services

-LCI strong financial stance, business stability and sustained growth during its 30+ years of existence

-HP's close involvement with LCI in the design and build processes, as well as for the operating procedures.

-LCI's proven and recognized skills and experience in deploying infrastructure solutions

-Trained and certified personnel capable of fulfilling the most stringent Service Level Agreements.

-Vendor Support

o HP's unprecedented levels of vendor support can help provide faster recovery times for the Customer

o In addition to standard support contracts for hardware platforms, HP maintains unique, strategic support relationships with Cisco, Oracle and Microsoft.

o LCI is a HP Gold Preferred Partner which guarantees an unparalleled combination of expertise, proximity and customised solutions. Gold specialists carry certifications across HP's product portfolio, while many also hold specific product and solution specializations. They are compliant with HP rigorous criteria and work hand-in-hand with HP to provide customers with the most reliable and tailored solutions, enabling them to have access to the most advanced technology delivered with a clear and long-term Return on Investment.

o LCI possesses Gold and Silver competencies on Server and Virtualisation platforms due to our commitment to Microsoft platforms and related certifications.